Outsourcing your entire Casino Customer Support team for the Netherlands?

Those who wish to operate an online casino in the Dutch language and on Dutch territory must be in possession of a License issued by the Dutch government. The Dutch government has set up an authority for this matter, namely the Kanspelautoriteit (KSA). An online casino licensed in the Netherlands must therefore adhere to the requirements of the Kanspelautoriteit (KSA).

The requirements for Dutch casino customer support include:

  • Support should be offered in Dutch
  • All customer support employees should be extensively trained and tested in the field of responsible gaming.
  • Available 24 hours 7 days a week
  • Telephone, chat, email accessibility

Look no further, we can assist you in this matter. In addition to our specialised marketing services, at iGaming.Agency you can outsource your complete customer support for your Dutch facing online casino.

Our services are 100% compliant with the KSA. All our employees are based in the Netherlands, speak both the Dutch and English language and know the iGaming business inside out.

Save yourself from the recruitment and high costs of having your own in-house Dutch-speaking customer support team. By working with us, you can focus on growth and other things you are good at.

Join our iGaming Customer Support Program

Ready to upgrade your customer support team in Holland? Let's start a new project together!

Seen enough?

Let's upgrade your iGaming Support!

Business hours

  • Monday 10:00 - 16:00
  • Tuesday 10:00 - 16:00
  • Wednesday 10:00 - 16:00
  • Thursday 10:00 - 16:00
  • Friday 10:00 - 16:00
  • Saturday Closed
  • Sunday Closed

Drop us a line

Any questions or want to start working with us? We are looking forward to hear from you!

Call us

+31 (0) 20 – 204 45 04



Hoeksteen 54, Hoofddorp
The Netherland